By accessing or using www.bijouteriegonin.com ("the Site"), operated by Bijouterie Gonin ("us", "we", or "our"), you agree to be legally bound by these Terms of Service ("Agreement"). Please read them carefully before using our website or services. If you do not agree to these terms, you must discontinue use of the Site immediately.

1. General Conditions & Agreement Updates

Bijouterie Gonin reserves the right to modify, update, or replace these Terms of Service at any time without prior notice. Any changes will become effective immediately upon being posted to the Site. Your continued use of the Site following any modifications constitutes acceptance of the revised terms. Bijouterie Gonin reserves the right of final decision regarding all promotional offers, custom projects, and orders in the event of any dispute.

2. Accuracy, Completeness, and Visual Representation

While Bijouterie Gonin strives for exact accuracy, material on this Site is provided for general information only. We reserve the right to modify Site contents at any time without obligation to update past information.

• Due to screen defaults, lighting, and specialized macro photography techniques, items may appear slightly larger or smaller than their actual physical size to highlight fine micro-pave details.

• Handcrafted items may feature minor natural variations that showcase authentic bench work and do not constitute defects.

3. Custom Product Offerings & Purchasing Terms

Each piece of jewelry created by Bijouterie Gonin is made-to-order based on individual specifications (including custom 3D mold development, metal selection, ring sizing, and stone layouts). All sales, shipping procedures, cancellations, and exchanges are governed strictly by our Refund Policy and Shipping Policy.

• Order Discretion: Bijouterie Gonin reserves the right to limit, cancel, or refuse any order placed with us. We may restrict quantities per person, household, credit card, or shipping address.

• Reseller Prohibition: We reserve the right to prohibit or cancel orders that, in our sole judgment, appear to be placed by unauthorized dealers, resellers, or distributors.

4. Billing Verification & Account Information

You agree to provide current, complete, and accurate billing and contact information for all purchases made at our store. Bijouterie Gonin reserves the right to request identity and transaction verification (such as bank descriptor proof or app transaction records) prior to fulfilling orders where cardholder details do not match delivery details.

5. User Conduct & Submitted Materials

You are strictly prohibited from uploading, distributing, or publishing content through this Site that is false, libelous, defamatory, obscene, threatening, invasive of privacy, infringing on intellectual property, or abusive.

• User Submissions: Unless otherwise indicated, any media, reviews, or material submitted to Bijouterie Gonin grants us a non-exclusive, royalty-free, perpetual, and worldwide right to use, reproduce, and display such content in marketing media.

• Prohibited Behavior: Bijouterie Gonin maintains a zero-tolerance policy for abusive, disrespectful, or fraudulent communications directed at our staff.

6. Third-Party Content & External Links

Certain features or services provided on the Site may be hosted by Third-Party Providers. Bijouterie Gonin is not responsible or liable for third-party tools, external link content, or the acts/omissions of third-party service providers. Any interactions with third-party sites are governed solely by their respective terms.

7. Intellectual Property Ownership

All original site content—including images, custom product designs, videos, graphic layouts, text, logos, and features—is the exclusive property of Bijouterie Gonin and protected by international copyright, trademark, and trade secret laws. Unauthorized framing, scraping, or misuse of site assets is strictly prohibited.

8. Disclaimer of Warranties & Limitation of Liability

The Site and all products and services offered are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Bijouterie Gonin specifically disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

• In no event shall Bijouterie Gonin, its operators, or suppliers be liable for direct, indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased.

• Any cause of action arising out of or related to the Site must commence within one (1) year after the cause of action accrues.

9. Dispute Resolution & Binding Arbitration

For any dispute arising between you and Bijouterie Gonin, you agree to first contact our support team to attempt an informal resolution. Any remaining controversies or claims arising out of this Agreement shall be resolved through binding arbitration administered in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

10. Governing Law

This Agreement and any separate operational agreements shall be governed by and construed in accordance with applicable governing laws, without giving effect to any principles of conflicts of law.

11. Contact Information

If you have any questions regarding these Terms of Service or need assistance with your order, please contact our team directly:

Email: admin@bijouteriegonin.com

Email: bijouteriegonin@gmail.com