Remarks section is for adding details for your order under custom collection but that does not mean we have to fulfill all requests under legal obligation nor that be part of our terms and policies that customers agree to during checkout and purchase.
For all customize requests, you must email and confirm with us before placing order. All request add-ons must be agreed by both parties.
We do not take all customs orders. You must contact us through contact page and confirm with us first.
Please do not put engraving request or customize service that has not been confirmed by both parties under the remarks section.
Respectfully,
BIJOUTERIE GONIN