Secure your shipment and easily resolve order issues with one tap.



We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route is a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Haven’t downloaded the app yet?



Route Protect

Route Protect is a premium package protection that offers you "peace of mind" for all of your orders at an affordable price. The Route Protect insurance premium is calculated off of the total of your products after discounts and does not include shipping, handling or taxes when performing the calculation. When you add Route Protect at checkout, you can easily file issues for lost, stolen or damaged packages in the unfortunate case that they arise. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.

Note: Route Shipping Insurance refunds the cost of the item(s) alone. Shipping costs, taxes, customs/duty fees, and the Route premium are not included.

Bijouterie Gonin reserves the right, at any time, to partially ship in-stock products and/or combine orders. If your Route Protect order is partially shipped, the item(s) from this order will be covered by Route in all shipments. If you purchase Route Protect and the item(s) on that order are combined with items from an order not protected with Route, then only the items from the order with Route Protect are covered by Route.

Choose Route Protection by clicking the widget

Simply add Route Protection by turning the widget ON,

OFF to remove. Allow some time for the calculation to load.



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